Vacancies - Service Manager – Bedford

Service Manager – Bedford

Role: Service Manager– Bedford Depot – 45 hours per week – 7.30am to 5pm Monday to Friday

About you:

Are you a determined and experienced Service Manager within the Plant Industry with the skills to manage a team including Service Engineers, Service Administrator, Yard Supervisor and Yard Operative? If so an exciting opportunity has arisen for a Service Manager to join our talented and friendly team at Morris Leslie Plant Hire in Bedford.

The role:

Enabling and motivating the team, ensuring consistency in approach to deliver against department service level agreements where core equipment is ready on time, available and fit for hire. You will be hands on and responsible for overseeing the service team including workshop teams and field-based engineers to ensure the yard and workshop operation runs safely, smoothly and efficiently each day ensuring that equipment is delivered to our customers in first class condition for both hire and sales. Responsible for undertaking system and quality check inspections of all off hired plant to identify any damage or areas for concern, providing guidance and expertise in the maintenance of plant machinery where required and, ensuring the correct spare parts are ordered for maintenance where needed and within the workshop budget.

You will ensure that the company’s fleet of plant equipment is maintained in line with a planned maintenance and safety schedule where it is repaired, serviced and cleaned prior to any hire, this will be followed up with a controlled inspection programme undertaken by you. Completing and administering all related paperwork/documentation will form a key part of the role for which strong IT skills will be essential. You will also ensure adequate and supportive team cover at all times by vetting holiday requests, monitoring workload levels and being the first point of contact for any team queries.

What you’ll need:

You will ideally have undertaken a practical service engineer/fitter role of Plant in the past and have a proven skill set to supervise and drive teams.

· Experience of working in a similar position at supervisory level

· Have a sound understanding of the plant industry

· An experienced service engineer/fitter of plant machinery is desirable

· Be able to work as part of a team as well as independently

· A strong communicator with the ability to engage and motivate teams

· Enthusiastic and self-motivated with the ability to build working relationships

· Ability to prioritise a busy workload

· Strong Microsoft Office skills

· Excellent communication skills

· Experience in working in a fast-paced environment

· Efficient time management

· Strong attention to detail and accuracy in work

· Ability to establish and meet deadlines

Our Benefits:

· Competitive salary

· Commercial Van

· 22 days annual leave per annum plus 8 bank holidays

· Company pension scheme

· Free on-site parking

· Qualifying Company sick pay scheme

About Us:

We are a national family run business established in 1974 by Morris Leslie. Originally a plant sales company, over the past four decades we have diversified into other areas, many relating to the agricultural and construction sectors where we made our name.

Delivering first-class customer service is the constant focus of our Plant Hire team. That’s why we only hire out the best and youngest machines from our 15 depots around the UK. With an outstanding track record in supplying telehandlers, excavators, dumpers and rollers to the country’s construction, housebuilding and civil engineering sectors, we provide national coverage with local service.

Job Types: Full-time, Permanent


  • Monday to Friday

Work Location: In person